The other day I was walking through a parking lot and I overheard one side of a phone conversation. The person speaking said, “I’m the link between the geniuses and the regular people.”
The comment floored me, because I think that is true about technical writing in general, and about my job at my company in particular. I’m amazed at what our engineers and linguists know and how good they are at developing our software. I work with some seriously smart people. They are fantastic at their job: developing our software. Then I get to come in and become the link between the geniuses and the regular people (i.e. everybody else). I get to make recommendations on improving the user interface to make it more intuitive and easy to use. Then I get to write the documentation that answers all the questions people will have about how to use the software. In a very real sense I’m the link between the geniuses and the regular people.
Have I mentioned that I love my job? 🙂