Author Archive

Letter from Reader: Should I pick Flare?

By Paul • Feb 19th, 2009 • Category: Featured Articles

I received the following message today on my Technically Speaking blog:
Hi Paul…
I stumbled upon your blog while googling MadCap Flare. I just started a new job and I’m the first tech writer. I have the ability to pick my application. I’m a Frame user from way back and recently went through the cumbersome process of [...]



Creating snippets from multiple blocks in Flare

By Paul • Jan 6th, 2009 • Category: MadCap Flare, Tips and Tricks

When you are writing content in Flare, you may decide that you want to re-use some content that you previously added to another topic.
We’ve discussed before how the best way to do this is to use a snippet, which essentially is a really long, formatted variable.
To do this in Flare, you create a new snippet, [...]



Certified MAD!

By Paul • Dec 12th, 2008 • Category: Featured Articles, News

The folks at MadCap are telling me I’m certified MAD, or a certified MadCap Advanced Developer for Flare version 4.
From MadCap’s site:
The certified MadCap Advanced Developer (MAD) program recognizes and validates your ability to use MadCap products. Being certified MAD for Flare™ is the best way to demonstrate your abilities [...]



Flare 4.1 Update Released

By Paul • Dec 5th, 2008 • Category: News

MadCap announced this morning an update to Flare 4.1 that corrects the disappearing text problem reported here and in the MadCap forums.
To acquire this update, go to the Flare 4.x download link that you recieved by e-mail (search your e-mail for a message from MadCap with the subject “MadCap Software Order”).
If you have already upgraded [...]



You might want to wait on 4.1

By Paul • Dec 4th, 2008 • Category: News

Yesterday I posted on Flare V4.1 being released by MadCap software. I installed it yesterday afternoon, and it finished just before I left for the day. This morning, I’ve been in planning meetings, so I haven’t had a chance to use new version, however, during my meeting, I was browsing the MadCap forums, and it [...]



Software updates from MadCap

By Paul • Dec 3rd, 2008 • Category: News

Today MadCap announced the release of  version 4.1 of it’s popular Flare help authoring tool. Current Flare users will be prompted to update their installation the next time they launch Flare. If you don’t see the update, you can select Check for Updates from the Help menu.
I can’t find release notes posted to the MadCap [...]



Translating Image Callouts

By Paul • Nov 4th, 2008 • Category: MadCap Capture, Tips and Tricks

When I worked for a company that had localization requirements for the help system, one of my tasks was to go through the project and remove all the images. The reasoning behind this was that images are hard to localize, so we should just remove them from the project. This is especially difficult if you [...]



DITA Conferene, Day 1

By Paul • Nov 3rd, 2008 • Category: Training

Today I’m in North Carolina at the Bright Path Solutions’ DITA TechComm Conference. It is a conference dedicated to discussing DITA and other structured authoring technologies. I’m here at MadCap’s request, and I get to spend the first two days of the conference soaking in the experience and knowledge of the other attendees before turning [...]



Proofing Hint

By Paul • Oct 30th, 2008 • Category: Tips and Tricks

Here is a quick hint for proofreading your WebHelp output from Flare:
I find that when I create an an output, I find an error, then I go back into Flare and fix the error I found, then I rebuild my project, and then start the process over.
You don’t have to do it that way. Instead, [...]



Follow me on Twitter

By Paul • Oct 24th, 2008 • Category: News

I’m now on Twitter. My Twitter URL is: http://twitter.com/docguy. I’ve added my twitter feed to the sidebar, near the bottom, so if you twitter, let me know and I’ll follow you too.